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Payment Processing

All payments are securely processed through Stripe, a PCI-compliant payment processor.

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Accepted Payment Methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • (Crypto payments coming soon)

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Billing Cycle

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Monthly Billing

  • Charged on the same day each month
  • Example: Subscribe Jan 15 → Charged Feb 15, Mar 15, etc.

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Annual Billing

  • Charged once per year
  • 25% discount applied
  • Example: Subscribe Jan 15 → Next charge Jan 15 next year

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Managing Your Subscription

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View Subscription Status

  1. Go to your Profile page
  2. Click on Subscription section
  3. View current plan, next billing date, payment method

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Update Payment Method

  1. Go to Profile → Subscription
  2. Click Manage Billing
  3. Update card details in Stripe portal

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Cancel Subscription

  1. Go to Profile → Subscription
  2. Click Cancel Subscription
  3. Access continues until current billing period ends
When you cancel, you keep access until your current billing period ends. No partial refunds for cancellations.

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Upgrades & Downgrades

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Upgrading

When you upgrade:
  1. Immediate access to new features
  2. Prorated charge for remaining days
  3. New billing cycle at higher rate
Example:
  • Current: Starter ($59/mo), 15 days left
  • Upgrade to: Plus ($99/mo)
  • Prorated charge: ~$20 (difference for 15 days)
  • Next full charge: $99 in 15 days

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Downgrading

When you downgrade:
  1. Keep current access until billing cycle ends
  2. New plan activates at next billing date
  3. No prorated refunds

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Invoices & Receipts

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Access Invoices

  1. Go to Profile → Subscription
  2. Click Billing History
  3. Download PDF invoices

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Invoice Contents

Each invoice includes:
  • Transaction date
  • Plan details
  • Amount charged
  • Payment method (last 4 digits)
  • Unique invoice number

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Refund Policy

All sales are final. No refunds are provided for subscriptions.
Why no refunds:
  • Digital services are delivered immediately upon purchase
  • API plans (Agent AI) involve real resource consumption
  • You can cancel anytime to prevent future charges
Before subscribing:
  • Review all plan features on our website
  • Choose the plan that fits your needs
  • Contact support if you have questions

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Common Issues

  • Check card details are correct
  • Ensure sufficient funds
  • Try a different card
  • Contact your bank if blocks persist
Contact support immediately with:
  • Your email
  • Transaction dates
  • Amounts charged
  • Wait 2-3 minutes for processing
  • Refresh the page
  • Log out and log back in
  • Contact support if issue persists

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Contact Billing Support

For billing issues:
  • Join our Discord and open a ticket
  • Include your email and transaction details
  • Response within 24 hours